Our funding has helped produce new educational videos to reduce waiting times for patients.

Genetic counsellors at Northwick Park Hospital identified an opportunity to reduce the time they spend explaining genetic cancer testing to each patient at their first appointment.

Charlie Morawiec, 2024/25 transformation fellow, applied for innovation funding to produce seven educational videos, and was successful.

“We produced seven videos about seven different predictive genetic conditions, to give to patients. A link to the relevant video is sent to them to watch before booking a consultation.

“It means that patients have more time to take the information on board, and they can watch it as many times as the need to. This helps us to increase the number of patients that we see in our clinics as the genetic counsellors can focus on spending time with patients discussing the individualised aspect of their care and can save time on some of the generic information they share, which brings waiting times down.

“The team started to use the videos in April, and feedback from our genetic counsellors and patients has been positive.

“Thank you to the Charity for funding these videos and helping to improve patient experience.”